Help & Support

Tap "Register" on the login screen, enter your details, and verify your email with the OTP sent to you.

After registering, complete your seller profile. Your account will be reviewed and approved by our team within 1–3 business days.

After registering, complete your buyer profile and you can start browsing immediately.

Use the Browse tab to search for poultry products by category, type, and location.

Go to the Sellers tab and tap the map icon. You can filter by distance from your current location.

Tap "Request Invoice" on any product listing. The seller will respond with a quote, which you can accept or decline.

View your active and completed orders in the Orders tab.

Contact the seller directly via Chat as soon as possible. Order cancellation policies are set by individual sellers.

Tap "Add Product" on your Dashboard or the "+" button. Fill in the details and add photos, then submit for approval.

Go to the Orders tab. You can accept or reject each order and communicate with buyers via Chat.

Live Products let you share real-time updates about your current livestock — a farm journey with status videos and photos.

Edit your listing to address the issue noted in the revocation reason, then resubmit it for approval.

Use "Forgot Password" on the login screen to reset it via email.

Ensure you've verified your email via OTP. If still locked out, contact support@poultryhub.co.zw.

These changes require admin approval for security. Go to My Account → View Profile → request a contact change.